welcome to the mentorship
Support, Resources & More for SMMs
meet your mentors
Hey, we’re Jessica and Madeleine...
We know how stressful it can be to run your business, post on social media every single, day, stay up to date on marketing trends... especially doing it alone. That's exactly why we created this mentorship! We load in fresh content that we use directly in our six-figure agency, host weekly Lunch Break Hot Seat coaching calls, share templates / bonuses / eBooks, and oh yeah the Slack group for you to connect with everyone 24/7!
Jess & Maddie
the 4 pillars to scale your business
01. Signature Service
Your success as a social media manager starts with a standout service that attracts the right clients. The SIGNATURE SERVICE resources help you craft, price, and position your unique offering—so you can confidently sell and scale your business.
🚀 Action Items to Get Started:
✅ Clarify your brand – Define your unique positioning and target audience.
✅ Choose your signature service – Use the decision-making guides to refine your offer.
✅ Build your portfolio – Use the templates to showcase your best work.
✅ Set your pricing – Utilize the pricing calculator to create profitable packages.
✅ Prepare your proposals – Customize the proposal and investment guide templates.
✅ Plan a content day – Use the shot list and planning tools to execute with ease.
02. Systems
Scaling your social media management business isn’t just about finding clients—it’s about creating systems that keep everything running smoothly. The SYSTEMS resources help you implement efficient processes, onboard clients seamlessly, and protect your business with the right tools and contracts.
Action Items to Get Started:
✅ Evaluate your current systems – Identify gaps in your workflows and client processes.
✅ Set up your business tools – Choose the platforms that will support your operations.
✅ Refine your onboarding process – Use the questionnaire and welcome guide to create a seamless client experience.
✅ Implement SMM workflows – Follow the proven processes to stay organized and efficient.
✅ Review and customize your contract – Ensure you have legal protection before taking on new clients.
03. Strategy
A successful social media management business isn’t just about posting—it’s about strategy. The STRATEGY resources give you the tools to create data-driven, results-oriented plans for your clients while also helping you grow your own business.
Action Items to Get Started:
✅ Audit a client’s social media – Use the account audit template to identify quick wins.
✅ Create a strategy – Plug client goals into the Social Media Strategy Template.
✅ Optimize client profiles – Follow the Profile Checklist for maximum impact.
✅ Engage with intent – Implement the Engagement Guide + Checklist.
✅ Plan a content calendar – Use the 2024 Social Media Marketing Calendar for scheduling.
✅ Find new clients – Follow the 9 Ways to Find Paying SMM Clients guide.
04. Scale
Ready to grow your social media management business without the overwhelm? The SCALE resources give you the tools, strategies, and templates to confidently expand your brand, build a strong team, and streamline operations.
Action Items to Get Started:
✅ Audit your brand – Is it aligned with your current and future goals? Adjust your messaging as needed.
✅ Outline your hiring needs – Identify what roles you need to fill first.
✅ Prepare for interviews – Use the provided questions to screen potential team members.
✅ Refine your leadership approach – Implement team management best practices for smoother operations.
✅ Use the job description template – Post your first (or next) job opening with confidence.
Our Toolbox
-
Slack
A real-time messaging platform that keeps teams connected and conversations organized. -
Mailtrack
An email tracking tool that lets you know when your emails are opened. -
Squarespace
Where we host our website. Design pages with a few clicks to highlight your services, and more! -
Asana
A project management tool designed to help teams plan, track, and manage work efficiently. -
Openphone
A modern business phone system that streamlines communication via calls and texts. -
Surfshark
A VPN service that ensures online privacy, security, and unrestricted browsing. -
Dubsado
A business management tool for automating client workflows, contracts, invoices, and more. -
The Contract Shop
A marketplace for lawyer-approved contract templates tailored for entrepreneurs. -
Later
A social media scheduling tool that helps plan and automate content across platforms. -
Creative Market
An online marketplace offering fonts, graphics, templates, and creative assets. -
Loom
A video messaging tool for quick, easy screen recordings and team collaboration. -
Zoom
A leading video conferencing platform for virtual meetings, webinars, and team collaboration.
Need support from the team?
Submit your question below or login to our Slack channel!